Contact Philatelic

Stamp orders & account enquiries

Freecall 1800 331 794
Mon to Fri 8.30am -5pm AEST (except public holidays)

 

General stamp enquiries

We try to get back to you super-quick, but we get a lot of emails. Please allow up to 7 days for a response for general enquiries.

 

Contact Australia Post

Call Australia Post

8am–6pm, Monday–Friday (except national public holidays).

  • In Australia
    13 POST (13 7678)
  • From overseas
    +61 3 8847 9045
  • Business credit account enquiries
    13 11 18

Missing, damaged or delayed items

If your item hasn't been delivered as expected and you’re concerned it’s missing or lost, you can check our delivery times to see when it should be received:

If this time has passed, please visit missing mail items for other things you can check and how to submit an enquiry.